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I feel compelled to write you a thank you note. I took a survey, but I wanted to write a note, also.
On June 17, Dr. Dearborn performed a total left knee replacement.
Your team was cohesive and coordinated as you calmed me from the first moment! You told me exactly what you were going to do and then you executed it.
There were no surprises. You gave me the confidence I needed for a successful surgery.
I felt fortunate that day and I have felt lucky since then, as I have healed without remarkable pain. I stopped taking the nasty narcotics within days. I've stopped Tylenol and Advil.
I returned home that Tuesday evening and Wednesday morning my home physical therapist, a gem of a human being, appeared on my doorstep.
My healing journey has been stellar and a continuous crescendo back to preforming better than I have in years, and I've just started Physical Therapy!
Yes, I am happy! Yes, I am thoroughly satisfied!
Thank you for your expertise and your professionalism.
I am in awe of the smooth and successful experience you created for me!
With GIANT gratitude.
With GIANT gratitude.
Cath T.
World class! Clear, thorough, responsive, personable, hospitable, and an amazing track record. I'm impressed and feel very grateful to be under such amazing care. Thank you!
Barbara C.
Every interaction I had in Dr. Dearborn's office and at the Surgery Center was great. The Doctor explained everything and provided wonderful care. The nurses, PA, the anesthesiologist, OR nurses, receptionist.... everyone was fantastic. The facility was spotless and easy to access. My recovery has been relatively easy and I've found the My Mobility app extremely helpful.
Jan E.
The facility was very clean. The staff were respectful, compassionate, attentive, informative, knowledgeable, communicative & demonstrated excellent skill level. I highly recommend this facility, all the staff and Dr. Dearborn. He is truly amazing as a doctor and a human. We need more people like him in the world.
Trisha M.
Excellent experience. Doctor was excellent and all staff was excellent and very caring. I felt very comfortable and cared for until completion.
Hugh F.
I cannot imagine a scenario where things would go more smoothly than they did. Expectations were set correctly, I was comfortable and everyone was incredibly
nice and helpful. Two thumbs up!
Kelly K.
Everyone was extremely caring and helpful, particularly Lauren who was my primary nurse. She was very personable in addition to taking excellent care of me. All of the caregivers were very caring and helpful.
Mary M.
The staff was very professional. Steve, the home care PT, was great, informative, caring & a great PT. Thank you.
Jill J.
All the staff was very supportive. I am so glad I decided to go with Dr. Dearborn and his team.
Tina N.
I had a fabulous experience beginning with the receptionist to the CNA, nurses, PA, surgeon. Everyone was professional, courteous, warm, caring. This is a well-oiled machine and I'm grateful and blessed. Thank you so much!
Mark C.
Personable, efficient and kind health care folks. Appreciate the high-quality medical care.
Larry E.
I love the nurses who cared for me. They were very professional, compassionate and kind. I appreciate it the anesthesiologist just spending time with me to talk about my medical history.
Sandy F.
The team was excellent, the materials were excellent, the facility was excellent, the after-care follow-up and answering questions I had was amazing, and the response for concerns that I had at night and on the weekend were addressed quickly and professionally. It has been a very positive experience.
Surgit F.
I was skeptical and afraid when my primary doctor recommended Total Hip Replacement. I underwent the first hip replacement at a different facility and had a terrible and painful experience. My friends highly recommended Dr. Dearborn and I had a completely different experience with Dr. Dearborn and Peninsula Surgery Center. The staff at the Clinic were no less than angels with my after-surgery recovery. I highly recommend Dr. Dearborn and the Peninsula Surgery Center facility.
Helen H.
The care provided throughout this procedure (prior to, during, and following) was provided with competence, professionalism, and compassion. It was provided at a level which sets a high standard for how health care should be provided. I feel fortunate to have been cared for by such an excellent skilled team at a wonderful facility. I would recommend the services provided without hesitation and am happy that I selected to travel out of my locale for the quality services from a very experienced team.
John A.
I felt in all my interactions with doctor/nurses that everyone was looking out for my comfort and a successful procedure.
Sue S.
Excellent care from everyone.... from the time I walked into the reception area to time I was discharged; excellent, excellent, excellent!!!
Margie B.
All staff knowledgeable caring and comforting. Warm blowup blanket was great!
Cloe D.
An exceptional Doctor Dearborn! And his entire staff! The best in the West! A wonderful experience! Very grateful and appreciative!
Carol A.
I had a very positive experience at this facility and with the doctor, nurses and other staff. The surgery center was very clean and organized. I felt well taken care of and safe.
Mitch K.
From the receptionist to the doctors, your staff was very professional and kind. I would highly recommend your services. Thank you!
Nate B.
All the nurses took excellent care of me after my surgery. They were very thorough, compassionate and work as a team which made me feel even more supported! Thank you!!
Jerry F
The entire operation is smooth and efficient. Everyone I encountered conducted themselves at a high level of professionalism and my entire experience was excellent.
Tony C.
All experiences that I had with the visit were excellent. My ratings were listed as a 5 on this survey but I would give staff a 100 if possible. So far, I have minor pain from the procedure (1-2 out of 10) and am able to get around and complete most of my day-to-day tasks with only minor help from family. I have never experienced the degree of professionalism exhibited by Dr. Dearborn and the staff So far, my outcome from the procedure has been beyond outstanding.
Diane E.
The team was amazing. Everything from diagnose to the time of procedure and post operation has been a really good experience. I felt extremely informed and comfortable throughout the whole process - thank you to all who made this possible.
Lisa R.
This staff is the best! I had this done (by another surgeon & medical group) 10 years ago and corrected by this staff 9 years ago. The first one was so incompetent, Dr. Dearborn and his team had to correct it! Dearborn & Associates are the consummate professionals, the best in the business! They outshine all in this field!
Bill S.
I was very impressed with this facility's quality of care, cleanliness, and professionalism. It was by far the best experience I have had in a medical setting in my lifetime. This is a well-run operation, and I highly recommend it to anyone who needs surgery.
Oscar R.
Excellent care, very attentive, took into consideration that we had to travel for procedure and made our visit go smoothly.
Valerie H.
For having a very unpleasant procedure, this facility and entire staff was fantastic! And Dr Dearborn is wonderful and kind. The prayer he said over me before surgery was very uplifting to my soul and spirts before going into the procedure.
Esmeralda H.
Both the admitting nurse and the post op nurses were exceptional.
Jenny D.
“Knowledgeable”
I have been to many doctors that could not address my case. I understood my problem area was difficult to address but the doctor was able to recommend the proper treatment without being aggressive. I appreciated the staff understanding my concerns. Now, I’m able to return to my normal life!
Johnson Keebler
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